Collection: Our Promise

Our Promise to You

At Strategic Stitch, your satisfaction is our main priority, which is why we stand behind our work and promise to deliver high quality print every time.

Our customer have trusted us and we stand by our commitment. It's rare when we make a mistake, but if there is ever an issue with your order, you can contact us and know we will make it right.

Since all of our products are completely custom, we do not allow returns for reasons unrelated to quality. For example, we cannot refund or reproduce your order if you left a typo in your artwork and approved the proof, or if you submitted the wrong files. To prevent these mishaps, we send electronic proofs on each and every order and will never print an order without your approval.

Best of all, you will work directly with a dedicated account manager to walk you through every step of the order process. Your account manager will answer any questions, confirm your order details, assist with your artwork to make sure it is ready to print, and track your order through production to ensure each and every print project is a success for you.